Empty and clean the drip tray
Read the red float, remove the cool tray level, and confirm the grille and optional mug tray are back in place.
Version 2.0.0. Required observations are marked *. Your answers stay in this browser.
1. Match the model and parts
With the machine cool, empty and unplugged, check the underside nameplate for EC685 or EC685 EX:4. Compare the frother and tabbed filter with the linked manual. The support page is on a US domain but its download is English International. Use the manual supplied for your regional appliance; no US voltage or electrical compatibility is inferred.
Region: English International manual 57132C8997_01_0626; regional nameplate must match
Parts: Three buttons, steam dial, removable frother and tabbed perforated filter as pictured in this manual
Not covered: EC680; Dedica Arte EC885; Maestro EC950; Modified steam wand; Different filter design; Regional instructions that differ from this manual.
Choose the versions you can confirm.
Compare versions →2. Prepare
Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed.
Consumables and fit
| Item | Specification & fit | Do not substitute |
|---|---|---|
| Soft cloth | Dampen for the exterior; use a clean cloth to dry removable parts. External surfaces and removable parts named in the task. | Solvents, abrasive cleaners, alcohol, dishwasher cleaning or immersing the appliance.p10 §11 and §11.4 |
| Fresh clean water | Fill the tank no higher than MAX. EC685 / EC685 EX:4 matching this manual. | Do not operate with an empty tank or with the tank removed.p6 §2 |
3. Follow your checks
Match the model and preparation to start.
Read all possible routes
Is the appliance undamaged, with delivery stopped and parts cool and unplugged for any hands-on work?
- Yes — Keep hands clear of outlets during the specific powered water or steam steps below.
- No — Stop for a damaged cord, burning smell, liquid leaking from the appliance body, all lights flashing while the machine does not work, or a holder that remains hot or pressurized. Disconnect when safe and contact De’Longhi Customer Services. Keep the casing, boiler and internal steam circuit closed.
- Not sure — Save a preparation record and compare the matching manual before continuing.
Does your EC685 or EC685 EX:4 match English International manual 57132C8997_01_0626, including the three buttons, original frother and tabbed filter?
- Yes — Continue only with the controls and parts pictured in this manual.
- No — Find the manual supplied for your region and component version. This guide cannot confirm a different version.
- Not sure — Save a preparation record and compare the matching manual before continuing.
Can you identify the red level indicator in the original drip tray?
- Yes — Empty before it starts to protrude through the cup grille.
- No — Compare figures20–21 before pulling or pressing an unfamiliar part.
- Not sure — Save a preparation record and compare the matching manual before continuing.
Is the appliance cool and unplugged, and can the tray slide out without force?
- Yes — Keep the tray level as you remove it.
- No — Wait for cooling; seek support if the tray remains stuck.
- Not sure — Save a preparation record and compare the matching manual before continuing.
4. Follow and record
Complete the checks before recording physical work. Follow steps in order.
Read the float before moving the tray
Record whether the red indicator is below the grille or reaching it. Empty promptly before the indicator protrudes.
Look for: The float position explains the immediate emptying need; a leak from the casing is a separate stop condition.
Manual: p10 §11.1Remove the tray level
With the appliance cool and unplugged, slide out the drip tray while keeping the collected water level.
Look for: The tray withdraws normally without spilling or prying.
Manual: p10 §11.1 step1; fig21Lift the grille and empty
Remove the cup grille and pour out the collected water. Clean the drip tray with a soft cloth.
Look for: No standing water or loose residue remains in the tray.
Manual: p10 §11.1 step2Clean the optional lower tray
If your machine has the removable mug or glass tray A10, extract it, clean it with water, dry it and put it back. Record whether it is fitted.
Look for: Only the removable tray pictured for your machine is taken out; no machine part goes in a dishwasher.
Manual: p10 §11.1 step2; §11Reassemble and check the float
Refit the cup grille and slide the drip tray back fully. Check that the emptied tray’s float is down and the grille rests correctly.
Look for: The tray and grille sit securely in their normal positions.
Manual: p10 §11.1 steps2–3Distinguish a recurring leak
Wipe any spill from the counter. If later water is traced to the appliance body rather than an overfull tray, stop use and request support.
Look for: Record a clean, dry placement; tray cleaning does not resolve a casing leak.
Manual: p10 §11.1 overflow caution; §11 electrical cleaning safety
5. Keep your result
Record what you observed. A completed checklist does not certify that equipment is repaired.
When to check again
The red indicator approaches the cup grille or the tray needs cleaning.
Empty and clean before the red indicator begins to protrude; no fixed number of days is specified.
Manufacturer guidance · p10 §11.1Sources & fit
- De’Longhi EC685 / EC685 EX:4 instructions (57132C8997_01_0626)p10 §11.1; figs20–21 · Checked 2026-10-13
- Dedica Style EC685.TB EX:4 support centerEC685.TB EX:4 → English (International) → Instructions for use, 57132C8997_01_0626 · Checked 2026-10-13
Independent, AI-assisted guidance. No physical repair trial is claimed. Manufacturer instructions for your exact version take priority.